Terms of Use

1. About These Terms

These terms of use govern your access to and use of the Crackle AI website (crackleai.co.uk). By accessing this website, you agree to be bound by these terms. If you do not agree, please do not use the website.

This website is operated by Crackle AI Limited (Company No. 15818201), a company registered in England and Wales. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX. For enquiries, contact us at contact@crackleai.co.uk.

2. Use of the Website

You may use this website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable local, national, or international law
• Attempt to gain unauthorised access to the website, server, or any connected database
• Introduce viruses, trojans, or other malicious or technologically harmful material
• Use automated tools to scrape, crawl, or extract data from the website without our consent
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

3. Intellectual Property

All content on this website — including text, graphics, logos, images, blog posts, and software — is the property of Crackle AI Limited or its licensors and is protected by copyright and other intellectual property laws.

You may view, download, and print pages from this website for your own personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

4. AI Chatbot

This website features an AI-powered chatbot (“Volt”). Volt is designed to answer questions about Crackle AI and help you book a discovery call. Please be aware that:

• Volt is an AI assistant and may occasionally produce inaccurate or incomplete responses
• Responses from Volt do not constitute professional advice, contractual commitments, or binding quotes
• Conversation data may be used to improve our services, in accordance with our Privacy Policy
• You should not share sensitive personal information (passwords, financial details) with the chatbot

5. Contact Form & Communications

When you submit a message via the contact form or book a call through our scheduling tool, you consent to us using the information provided to respond to your enquiry. We will handle your data in accordance with our Privacy Policy.

6. Blog Content

Blog posts on this website are provided for general informational purposes only. They do not constitute professional advice. While we endeavour to keep the content accurate and up to date, we make no representations or warranties about the completeness, accuracy, or suitability of the information.

7. External Links

This website may contain links to third-party websites. We have no control over the content or availability of those sites and accept no responsibility for them. Inclusion of a link does not imply endorsement.

8. Disclaimer

The information on this website is provided “as is” without warranties of any kind, either express or implied. Crackle AI Limited does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Nothing on this website constitutes a contractual offer to provide services. All engagements are subject to separate project agreements.

9. Limitation of Liability

To the extent permitted by law, Crackle AI Limited shall not be liable for any loss or damage arising from your use of, or inability to use, this website. This includes but is not limited to indirect, incidental, or consequential damages.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website following changes constitutes acceptance of the revised terms.